Exchanges & Refunds
Exchanges & Refunds can only be processed within 14 days of purchase if the article is unworn with tags and folded in its original packaging. If the tags have been removed or clothing has been washed or worn it cannot be returned.
Underwear (including basques) or stockings cannot be returned due to hygiene.
When returning products a refund processing charge is applied and it is deducted from your refund total. If you wish to avoid this charge it is possible to exchange clothing for a different size or style.
Need a different size?
If you would like to exchange something please email JustForYouBoutique@yahoo.co.uk initially so that the new size can be reserved for you and an invoice for postage will be sent to you for the new size.
DO NOT EMAIL MORE THAN ONCE IT WILL SLOW DOWN THE RESPONSE.
Procedure for a refund.
Buyer initially emails JustForYouBoutique@yahoo.co.uk to notify of intent to return, do not post without initially emailing.
Please fold clothing as it was received and post back using a tracked service which shows delivery within the 14 days from purchase.
The clothing will be unpacked and refunded within 14 working days of delivery.
If you pay by Paypal then the fees that Paypal charges are not refunded by Paypal and therefore would also be deducted from your refund.